On 03/12/12 I requested feedback via e-mail on a claim from service advisor Puseletso Busang. I required details on what service providers had been appointed to carry out the claim work as well as if we could utilise our own cupboard people to repair our damaged laundry cupboards as they were newly ...
I wrote off my car outsurance payed out bt left me with 16500 excess, I only found out about a top up contract after I wrote mr off they did not offer me the contract neither did they offer me the choice of buying the car back or having it repaired, in the quote I explained 2 them that I am new 2 ...
I put a claim in for damage on my car over 4 months ago. I was sent for an assesment which was done the very next day. Outsurance took over 4 months to get back to me regarding this claim finallly the day arrives i need to take my car in and get a hire car guess what... 3 hours in the repair shop ...
Outsurance contacted ME for a quote regarding their insurance. Last year. I said to the call centre agent that i would let him know if i accept the quote as i still want to look into the policy and what they are offering me. Guess what, they have been taking debit orders from my bank account for ...
I claimed for a windscreen on the 10/01/2013 going into my second week, the windscreen has still not been replaced. Car has been and is still standing. called outsurance call centre - and their service while respectful is disgusting towards their client. they are taking the part of the supplier who ...
REF: Claim no. 929 535 51 "OUTsurance - You Always Get Something Out" Really? Could have fooled me! They claim to do their best in exceeding even your wildest expectations! In my view, they are falling short in this regard! We submitted a claim for our microwave, decoder and TV on the 16 ...