My fiance was involved in an accident this week and took the vehicle to the assessment. Thinking that the claim and damage would get sorted out as soon as possible Outsurance comes back and says it will take two months until we can send the car in for repairs. This is completely unacceptable I ...
So here the story goes. Mr fridge get's fried by a a electrical surge. I contact Outsurance after finding out the problem from a service provider. There was a bit of a mix up but it has no bearing on the outcome and why i am making a compaint! OK. Now i contact LG because my warranty had expired (6 ...
I emailed Outsurance in order for them to compare my insurance and see if they can beat it. The lady Natasha called me and said she will work out a quote for me and then send a link to compare my current insurer per item. If they cannot beat my quote their advert claims to pay R400. She could not ...
Outsurance is Stalling my valid claim payout!!! It was brought to my attention that i was paying dual insurance with Absa, Budget and Outsurance. Absa and Budget refunded me my dues. However Outsurance has taken since May 2012 and are still stalling the refund due to me. Each time the claim reaches ...
It is interesting that Outsurance advertise how they bend over backwords to make their customers lives easire/better and give them better service!!! but do they really do this??? As a customer with them for 7 months who has given them no issues, a single change of risk address brought about a more ...
I bought a car in May 2012 and had to have it insured. I had it insured with First for Women and had it inspected within 24hours and faxed through the certificate to FfW. I wanted to check if there was cheaper Insurance available and a family member suggested I try Outsurance. She uses them and ...