During December, I phoned outsurance to change my physical address for my car insurance. I must say I was astounded by how quick, friendly and delightful the staff were. I wish the staff was like that all the time or should I only call in December, lol. The person I spoke to was very friendly, ...
I think all companies can learn a lesson from you on EXCELLENT Customer Service. I needed my policy reviewed and this was done in your typical, no nonsense way! Just simple, uncomplicated, great service. You changed my details in a blink of an eye. Not to mention how extremely efficient and ...
I asked if i can have the recordings of my claim and was told they will have to go through them and then get back to me still no feedback about that this claim and getting my excess back from outsurance is the most horrible experience i have ever encountered... I think that this ordeal should go to ...
I have been insured with Outsurance for 20 years now. I reported my broken jacuzzi bath to the insurer mid 2010 and have had 3 calls from repair companies since then who promised to import the faulty part. I have escalated the compliant internally but have not had the matter resolved. Thank you ...
My car was over the weekend of 3 March 2013 and I lodged my claim on the Monday at Outsurance with a lady. My first experience was not that great. I had to explain my situation 4 times and she still got it wrong. After the phone call I received an sms stating that my wife lodged a claim and I ...
I heard about the Outsurance R400 cash back if they can beat your current insurance. I decided to give it a try they however could not beat my current insurance. The consultant advised that she will send me a sms with my unique pin and an email with the link that I will have to follow in order for ...