I would really like to thank Natasha for her outstanding service today, I just wanted to make sure that my premium was correct and she was able to help me with a reduction per month and lower my excess! Her service was extremely polite, helpful and very professional... Would rate her service 10/10 ...
I complained about Outsurance more than 4 months ago due to poor service, bad attitude etc in terms of a claim relating to hail damage on my car (hail of 8 November 2012). Bending backwards, they have still not been able to complete this claim and successfully repair my vehicle (6 March 2013). ...
I had an accident last year July 13th. I drove into the back of my boyfreind who was riding his brothers motorcycle. Outsurance paid the claim for my car and although the accident was my fault, they refused the claim of the motorcycle. I went to the Ombudsman and fought tooth and nail to get them ...
Helen thank you, yet again Outsurance gave excellent service because of people like you. At 12 I called to say I have damaged the screen of my phone, due to dropping it going down stairs and that I was on my way to have it repaired. I was quite surprised to be told it was going to be replaced and ...
I received an email from absa telling me that they received an email fromOutsurace to debit R3150 from my saving account and i dont have any insurance with outsurance please they must stop send request for debit orders on my account and ive tried replying to absa to let them know that i dont have ...
This company has been fantastic in every way. My daughter is a wheelchair user and her caregiver had an accident. Not only were the call centre people efficient but Charles at their appointed assessors was also remarkably efficient. The claim was settled within 6 working days. Furthermore they ...