Update on my previous complaint. Outsurance did NOT pay out our claim. Good advise to everyone. PLEASE BE SURE NEVER EVER TO GET INSURED BY OUTSURANCE. YOU NEVER GET SOMETHING OUT. Full of empty promises and false advertising. ...
Claim no 106343860 With bad wind damage to windmill and soaked carpet over Christmas at Groblershoop temp 41deg heatwave & no water, Sibusiso has ignored 3e-mails & 10 plus calls. Hailstorm damage in Gauteng in January being more important. Although quotes have been submitted, he is ...
As usual, the outsurance staff were awesome. I've never had anything other than outstanding service from Outsurance. It's not fair to single out individual staff members. From my interaction with them, I deduce that the organisation, very obviously, has a motto of delivering excellent customer ...
My house was damaged badly by the hail storm in Nov 28 2013, i called outsurance to log an insurance repair, Mmabatho was my consultant, she only send me 1 sms between 30 Nov and toaday 17 Jan 2014.my house is to be fixed next week sometime after i called outsurance million times, i was promised ...
I submitted a claim on the 6th January regarding my glass stove breaking. Logged the call with the call centre. A week had gone by and no one called to advise what was the status of my claim. I called the call centre and left a message for Lerato to call me. Eventually she calls and advises that ...
I called in for a quotation for comprehensive insurance my needs where made clear to the consultant by the name of Leslie. After I accepted the quote and perused my policy schedule it was not what I wanted I called in and spoke to a manger Chantal Slaney who investigated and advised that the ...