Found cracked windscreen at 9.00am on Monday 20 January 2014. Went to the local Glasfit who confirmed the windscreen could not be repaired but had to be replaced. They phoned Outsurance and from there everything was handled quickly and efficiently. The claim was reigstered and the windscreen was ...
I called your call centre for a quotation. I also called a few other companies, and had to decline your offer due to getting two better offers - one at the same price but with a significantly lower excess, and one with both a significantly lower premium and excess. Why did you not keep your promise ...
We have been covered with Outsurance for several years. When the original policy was created, my husband decided to list all my jewelry under "out and about" cover. However, all items were not specified, but we set up a rather significant "out and about" insured amount which he ...
It's 5:35, your assessor should have been here at 5:00 as arranged with the company that you confirmed with. Not a phone call to say they are late or can't make it. I had to take off work earlier to be here on time. I tried to call your call-center to sort it out, but no answer. My bonus for being ...
I lodged a claim with outsurance on 10 December 2013. Because no approved repairers where nearby, Outsurance had to send the car to a nearest repairer via tow in service. The tow in service in my town was informed on 13 December to not bother as the car is already on its way to the repairer. 13 ...
Called to update my Home Insurance. The call was dealt with very well by Shaka and the deal was completed and I am satisfied with the Rates and quick handling of the Transaction ...