Outsurance is one of the few companies, in my experience, that work at the concept of 1. service: dealing with a claim effeciently, promptly and professional 2. follow up service: emails and phonecalls to see if the customer is satisfied 3. afterservice: the little extras that make a customer feel ...
Bending over backwards... what a. Only when and if it suits Outsurance. Unable to beat current vehicle insurance and what about the R400??? You never hear from them again. What I do not understand is that BCCSA allows them to keep advertising although it is clearly a. ...
Outsurance is busy advertising they can beat your current car insurance premium and if they fail, they will pay 400.00 to you, which according to my recent experience is a LIE! I called them with confidence they were going to offer me a lower premium on my AUDI A1 which they dismally failed even to ...
My car refused to start after doing some shopping with my young daughter. Thankfully we were at a busy shopping centre during the day. I called Outsurance immediately and spoke to Steven Kabini. Never having used my insurance provider in the past I wasn't sure if they would even be able to assist. ...
Outsurance up to date has still not paid me out on 3rd party claim. Claim number 94289141. I received no response via email asking for progress on payment from Zamani Dlamini. My car has been standing still since the 17th of Feb 2013! I refuse to phone, my numbers in this claim so you call me! i ...
On the 10th of April 2013 I cancelled my insurance with Outsurance that only started on the 1st of April 2013 as my previous insurer for the last 20 years gave me a better deal. The agent said that Outsurance will pay back R600 and something of the R1300 and something that deducted from my bank ...