I agreed with Thabo on Friday last week that I will have a grace period until Thursday 16 May before a premium will be deducted from my bank. This was since I only expected delivery of new vehicle on the 16th, but needed a COVER NOTE for the BANK for finance purposes. Any subsequent contact was ...
I accepted a quote for car insurance. I cancelled by email long before the inception date. Automated response never responded. Found my account had been debited with premium. Never signed anything. Telephoned and was promised a full refund. Confirmed by their Email. Still waiting ...
In the last two months from the day of my car accident 19th of MArch 2013 until today I've received the worst service from Outsurance. My Vehicle was booked in for repairs at Precision Repair Centre in Centurion on the 26th of March 2013 and since then the vehicle is still not ready to be handed ...
I was just in a car accident with my daughter. We need to go to the Military Hospital for our injuries. We are in shock and traumatized. Our dogs were also in the car and could be hurt. Now I have to hear that I have to pay for a rental car? I AM NOT. I can't drive around with the accident car ...
I had recently opted for rival Insurance cover for a number of reasons, and Mr. Shaheer Ally, retentions adviser at Outsurance, came up with a plan for me to avoid losing my Outsurance Bonus and also gave me a solution which provided me with an opportunity to "test the waters" with the ...
This is the 2nd time I have requested a quote from Outsurance and yet again there quote was double the premium of what I am paying. I received a link to to a website were I would receive R400 payout but this link does not work properly. After receiving numerous emails from an outsurance agent when ...