I logged a claim for hail damage to my car in december 2012. A week later I added the car hire benefit to my insurance cover. The panel beater that outsurance assigned to my claim was only able to sort out my car in June 2013. I contacted outsurance to access my car hire benefit as I have been ...
After ~3 years we found out, that our business was not insured! only the building!?! We rent a small shop in Sea Point and we don't own it. (not our responsibility!) I want to listen to the Phone call from the day we made this contract. It is now over 1 month and I am still getting again the ...
The first complaint, we made was that, the panel beaters calls 10 mins before they close to fetch the car. ousurance then waives half the excess and was promised a call back, no one did call. my then husband picks his car up o n Tuesday, and it is not ready, . they then fixed the problem while my ...
I logged a motor accident claim with Outsurance on 9th May, I took my car for assessment on 13th May, the Outsurance agent Yasmien advised me that the assessment process took 48 hours. I was travelling and extremely busy during this period, however having not heard anything from Outsurance I ...
Its been 15 months since I had an accident with an Outsurance client and I still am waiting for an outcome on my claim, I laid a complaint in March on Hello Peter and according to their response on your site they tried to contact me. When I contacted them I was told that because my claim is with ...
For over a year now, I have seen the same face on Lynnwood road, twice a day, always a friendly smile, and he makes things so much easier! The hardest road to cross can be crossed easily during peak traffic, with his help! Thank you! ...