After 3 break ins to our property and home and only claiming once Outsurance refuses to pay for our loss. After our maid was held up by 3 men, they proceded to ransack our home. My husband informed Outsurance. They asked for a list of goods. My husband gave them a list over the phone, but at the ...
I need to communicate with a senior person at Outsurance - am using Hellopeter as a route due to your pathetic reponses to e-mail. Submitted docs for third party claim 25 April. Checked on progress on 3 May - nothing received by Out - my mail did not bounce. Resent, followed up, told a claims ...
On the 22/04 we cancelled our policy on ref no 20959411 because we were not happy with the service of a recent claim. We put a stop on the monthy debit order premium, R1431.00 (just to be on the safe side) and low and behold, outsurance debited our account in the amount of R2015.44. This was ...
I was insured with outsurance for my first car. when i bought me new car in September 2012 i called them as i needed insurance to get out of Toyota. they quoted me for more than R 2300 and i had to insure with another company. i called again to find out about their MOTO (We beat the quote or pay ...
When I received my policy re-rate I was a bit alarmed by the percentage of increase. I called Outsurance and spoke to Ryan Padayachee. He has the best attitude one could imagine, he is patient and kind. He speaks to you like you are a human being (unlike so many other companies). He reduced my ...
I have just had a claim rejected by Outsurance - a MacBook was from my Toyota Heritage 4x4 with extra 35% tinted windows and smash and grab concealled under a gym bag on the floor behind the driver seat. The reason for rejecting the claim - Item Not Concealed!!! According to them an item need to be ...