I spent over 20 minutes with a call centre agent who's name I think is Marlin. I went through the entire process and eventually got a quote that was a few hundred rands higher than my current insurance company. They even tried to discount the amount and even though it was still higher than my ...
I wasted 30min of my life i will never get back with a trainee call center agent that was emotionally so upset that they were R1000 more expensive than my current insurer that he couldn't end the call quick and rude enough. No mention made of the R400 promise, but hey i had to pay for the sms and ...
Last week I called for a quote on insurance. Outsurance quoted R1082 whereas my current insurance is just over R400 therefore could not beat my quote. As per their site they will pay R400. WELL to date we have spoken to over 4 different people and have made 6 different calls each time being told we ...
I recently contacted Outsurance following the adverts on TV as well as radio with the hope that they would give me better and lower premiums than what I currently pay. This effort was all in vain when my premiums where quoted at more than R400 of what I am currently paying and to make matters worse ...
On Monday 20 May 2013 I had an accident in which my car was written off. At the scene of the accident I phoned Outsurance help line and was fortunate enough to get connected to Mr Moses Malatsi. As is the case with call centres eventually I ran out of airtime. Moses phoned me back several times to ...
I didn't expect to get such good service from Outsurance, and in particular Sammy. I just happened to call in to review my car insurance as I received a lower premium offer from another company by chance and decided to refresh my memory on what my policy offered. I was instead, pleasantly surprised ...