I called Outsurance who I have been with for numerous years to add another vehice to my existing insurance. My husband whom I was married to for 20 years and still lived together for another 8 years had recently passed away. Never before has Outsurance questioned my marital status when updating my ...
I was not impressed with my increase rebate. I was transferred to Lindsay who turned my complaint into a Compliment. I am impressed and she even assisted me with another question I had. She is an asset to your company. ...
Phoned Outsurance to advise of mobile phone update. Enquired whether I could negotiate a discount on my car insurance. Put through to Mzwanele who was able to reduce my monthly insurance debit order by hundreds of rands! (For myself and my son - we are on the same policy). I could not believe it! ...
I needed to add items to my insurance and they were friendly, helpful and explained everything. They even offered to call me back as I was on my cell phone. It is refreshing to have such brilliant service. Thank you outsurance team!! ...
On 13 May 2013, there was an attempt to our Car. We immediately reported the incident and claim for repairs to outsurance. The same day they gave us details to see an assessor on 14 May. We took the car to the assessor to assess the damage and the details was sent to outsurance the same day. On 20 ...
Good day I am lodging a formal complaint about the poor service I have received from my insurance provider 'OUTSURANCE" I was in an unfortunate car accident on 17/06/2013. The claim was processed and I was informed that my car was sent to Centurion panel beaters. I was told by the panel ...