I received amazing service from Kushen when we added our new vehicle to our insurance yesterday. From the time he answered my call he was friendly and enthusiastic and eager to help. It was soo nice to hear such an friendly voice on the otherside. At 15h05 he said he would phone me back at 16h05 ...
Just want to thank Outsurance and specially Lolo Mkhatshwa for there quick and friendly service. I've phoned Monday afternoon just before 18:00. All consultants were busy. The next morning Lolo phoned me back, she had my details already and I didn't had to go through a lengthy identification ...
So, Outsurance, you couldn't beat my current premium. Yes, I know what your Ts and Cs say, but Julian promised to waive the fact that you've already paid me out, because that quote was for a different car at a different risk address. 10 days have passed since I sent him my current policy. And not a ...
This occurred about 2 years ago. Approximately 2 km away from my flat my car broke down and I had to call Outsurance to assist me with car tow away so that I could repair the car. I am new to Cape Town and very unfamiliar with the city and advised this to the call agent who asked me to accompany ...
I had an accident in March, which was not my fault. After my vehicle was repaired by the service provider on 31 May, I paid the excess, and because it was not my fault, Outsurance was going to recover the excess for my from Alexander Forbes. I know the excess recovery process takes long, so I ...
On the 5 July 2013 my husband phone outsurance for a Quotation, Outsurance quote was too high, higher than our insurance we currently have so outsurace runs a promotion where they will give R400 back if they haven't meet your insurance up till today we never received any amount of money. My husband ...