Big thank you to Ernest and Grace Mahlangu. Firstly for sorting out the rental car and then extending the period without any fuss or bother and for always been eager to assist through the whole process of having my car repaired. Thanks again. ...
From an email I sent regarding a rival insurance company's quote: "I should also mention that I would prefer to take my insurance out with you guys, not because of your cash back offer, but because you specifically (Struan) took more interest in my matters than anyone at their company ...
I had asked Outsurance for a business quote a few weeks ago and had a long conversation with the lady on the phone. She was due to email me a quote but it never came. I followed up a few weeks later and went thru same process... same result!...eventually I complained via their website a few days ...
This is already an escalated complaint which Gerrit van Eeden is investigating. He promised to come back with me with feedback at our last conversation on 11 July about providing transport for me, because my vehicle was not fixed in one go, as agreed. I have his direct number only. No email. He ...
I am seriously fed up with outsurance and their team! If they are not rude with you, then they never call you back! very unhelpful and dont offer to go the extra mile! I have been trying to get hold of someone regarding my claim that nobody has come back to me about after the assessor has checked ...
On 16/7/13 I phoned Outsurance to get a quote for my new car that was still on the dealership floor. The service was good and operators were very friendly. They had the best premium and I took my insurance from them. My cover was set to start on 17/7. I gave my bank details and I was assured that ...