I was stranded next to the N1 Highway on my way back from Holiday with a broken vehicle. Grace at the Outsurance Call centre was most helpfull, professional and kept me up to date throughout the recovery process. She kept on calling to find out if the tow in company had arrived and to check if all ...
A very very big thank you to the Amanda Ndima and Debbie Mashiyane from Outsurance. I had a plumbing Problem and wow and behold they team immeditaly contacted me to assit. I would rate them a 5 out of 5, if more companys hire people like Amanda, we wont have a problem with Customer Service in South ...
On the 16th January I called OUTsurance to cancel both accounts that I have with them, and they decided to cancel only one which was for short Term. o December I called and cancelled and they debited me and had to call to do a reversal which took 7 days o 16 January 2014 I called to cancel 2 ...
Brought my house 2 years back before i moved in my geyser burst and they replaced the thermostat no even a year thermostat burned again now they have lots of stories, Big Joe was the pluming company that was used to fix the problem but there SERVICES was is bad really, struggling since December ...
I lodged a claim on the 2nd of December 2013. The claim included my outside lights not working. Imbazo came out and put forward a qoute that was approved by the insurance. Well they came out and fixed the inside lights but not the outside lights claiming that they cannot lift the concrete that the ...
One of outsurance clients who hit my car during Dec sent my claim to the Outsurance legal department I have been on the phone with outsurance, from the 8th Dec its heading for 2 months and I still have no response. On Friday the 24th January 2014, being in communication with Shantel Govender who ...