I called Outsurance to get a quotation for vehicle the average of the quotes came to R12, 000.00. Outsurance only paid me out R5, 000.00. I will never recommend Outsurance to any family, friends & anyone for that matter. You are expensive, you have bad service & you do not honour your ...
I phoned Outsurance today very excited to update my physical address for my vehicle as it was now in a more secure location thinking my premium would decrease as my car is now safer. I was told me premium is going to be increased because I am staying in a 'high risk' area. I don't want to complain ...
Chareen Boshoff from the legal department of Outsurance successfully obtained a refund of the excess I paid on an insurance claim. She advised from the outset that it was a lengthy process and kept me in the loop of the status of the refund, right to the point where she advised that she ...
My wife logged a claim against the back boundary wall of our house having blown over in the storms that swept through the Westrand of JHB last week - this was on Monday 02-12-2013. Till today when I called in and cancelled the claim as I have managed with my neighbour to get the claim sorted ...
This is the 2nd time i'm writing about the poor service provided by Outsurance. Saturday 7th Dec. will be 3 weeks since my house was flooded and we have not received a cent in compensation to date. After my 1st complaint Xinilia from Outsurance apologised for the poor service and promised that all ...
I need invoices for my Business insurance. Called in and was told by Darrel Klein that invoices are not sent automatically and we have to CALL IN EACH MONTH to get them sent. Seriously? Why do we pay you an admin fee of R10 per month? Please explain ...