I have a 2mb/s standard connection from Openweb. Since November the speed drops to slower than my vintage dailup connection was. Furthermore they are aggresively shaping to such an extent that during the day you cannot even browse local sites. Downloads and torrents are NOT possible 24 hours a day, ...
I would like to thank OpenWeb for once again providing me with excellent service!! Well worth the money I pay for the service. They go the extra mile and really strive beyond any expectations. Well done on a job well done!! No such thing as 'customer satisfaction, ' as they go well beyond the ...
I have been trying to figure out what service I could use to stream movies at any time of day. I obviously didn't want to be stuck with a paid account if suddenly I couldn't stream movies from day one. Openweb offered without me even having to ask, trial accounts, from the orange uncapped to a ...
I called them on 27, 28, 29 of January, to tell them I am having difficulty on the account, I cant even browse on a 4mb uncapped ADSL, I send an email to Keoma, which he replied "account will be shaped during peak hours" Yes! I understand the definition of shaped, but what the point of ...
I wanted to upgrade my ADSL ISP speed from 2mb gold account to 4mb everyday uncapped, which means it is also a downgrade since the gold account has highly desirable benefits. The 4mb gold accounts were already greatly discounted but were unfortunately still to pricey so I had to opt for the 4mb ...
I'm writing this to prospective clients of Openweb ISP as a 'heads up' of the service levels to expect. On 4 Dec 2013, due to the Telkom ADSL line speed upgrades, I contacted Openweb to bump up my 1MB uncapped account to the 2MB line speed (as I saw it was not done automatically). Since then, ...