I Retired from Telkom at the end of April 2013 .I am dissapointed with the way my pension payout is handled. On 2 occasions calling the call centre the standard answer was that no firm payout date can be confirmed due to backlogs. This morning the answer was that it will happen by the end of July, ...
I sent Old Mutual an email as I can not reach them via the call center. I still have not received any feedback as they are very inefficient when it comes to they service. I wanted to query an outstanding claim that has been outstanding or two months because they do not even gie feedback to the ...
Seems like to only way to get any response from OLD Mutual is to log complaints on Hello Peter, so I will do so until you start delivering some customer service. Herewith my 2nd complaint in less than 2 weeks. Have not even received an acknowledgement regarding the request below: Sent: Friday, July ...
I am very disgusted with the service I had with old mutual. I just cancelled my annuity 30 minutes prior writing this complaint. In 2009 I I took out this annuity since we as government officials were warned that with our pension fund wont be of much value and needs adittional money. The person I ...
I have a consolidation loan from Old Mutual which I'm planning to settle this month. I received a settlement letter which expired on 13/07 where the balance was indicated at approx R63500. I was unable to pay it time so this week I went back to confirm that I can still pay the same amount and ...
I received feedback from old mutual about my query but the figures do not add up. I sent Darren Hart an email and he still has not responded. I have been calling him for the past 3 days on the number that appears on his email but none ever answers the phone. So im still not happy with Old Mutual. ...