I have cancelled my Medical Gap Cover and need a cancellation letter to apply for new cover. I've sent an e-mail on 26 June 2013 and received a response that copy of the letter was posted and I would receive one via e-mail. Nothing happened, I sent 2 follow up e-mails and to this date have not ...
I am a Old Mutual client with 2 accounts, 1 for a Life Cover Policy & a Funeral cover for my son and I. The premium for 1 policy deducts at the end of the month, the 2nd one deducts in the middle of the month, the premium that deducts in the middle of the month inconveniences me & my budget ...
I visited a branch in EL to amend my beneficiary on my greenlight life cover. I was told that I needed to complete forms because this gets processed at Head Office. This was done in May BUT till today this has not been updated. Rather annoying if you ask me... ...
May I compliment a few of the Old Mutual Consultants. Firstly, thank you to Fumani who booked an appointment for me with Tsholofelo at the Maponya Mall client services centre. On my arrival, I found that Tsholo was already expecting me, I was then told that Modise would assist me and I got more ...
Hi i'm so disgusted my service and incompetence of old mutual. I openned a funeral policy for my mom 7 years ago. Only to recently discover. That the policy is not on my name but some woman Mariam Benjamin. yet my banking details is correct and my account gets debited every month. i went to old ...
I looged a complain with hellopeter lat month regarding my Old Mutual policies that had lapsed due to unknown reasons. I received a follow up all the next day from Chris and he asked me to submit all communication i had made with Old Mutual, to my surprise he followed up to the last drop not only ...