I keep getting unwanted SMS spam trying to sell me policies when I havent asked for it. And in the message it says that I must SMS (and cost me money) to opt out when I didnt even want or request to be contacted. Stop contacting/sending me spam! See below SMS I received today. 2784000151080784 ...
I have been trying for a year now to change my uk bank account details with old mutual South Africa. I am finding the whole thing very distressing. My late husband took out this insurance policy believing old mutual to be a longstanding reliable and trustworthy company. He would be disappointed at ...
Think twice before signing up with Old Mutual, their customer service stinks! I have a retirement annuity scheme with Old Mutual. I recently got married and tried to update my personal details ie surname and its taken longer then a week! I sent an email through with my enquiry, got a response ...
My Dad passed on on the 25 of last month. When we call to check up his beneficary so that we can make the claims and prepare for the funeral, we were not happy to not being helped. Their client service and we are in a situation where we think that someone maid the claims as much she was not the ...
Dear Sir, I had taken out a policy, being death and disability cover for my father in October last year. This was done via a broker, Mr. Tony Govender who is in the employ of Old Mutual. The necessary procedure had been followed to insure my dad (Rathipal Sunker, identity no. 4110145082080) and the ...
To ref of my complaint lodged 15 May 2013. Nicolette responded shortly after hellopeter followed up with OM. Nicolette took personal control of the complaint, and subsequently began investigating. She constantly kept me updated with progress of the claim. She led me to understand claim procedure, ...