I am executor for my father's will and as I am in the UK it is impractical to phone South Africa as it is costly and poor quality on their phone lines. I Emailed Pencare to ask them what was required in order for my mother, who is deaf, to be paid my late fathers pension and I attached a copy of ...
My father passed away 5yrs ago. He left his daughters as beneficiaries on his RA and left his entire estate to his daughters. He had a girlfriend that he was not even married to who claimed to be a dependant of his. Old Mutual bypassed my fathers wishes and gave 75% of his RA fund to his Girl ...
I am very disappointed at Old mutual, i have always put them high until now, i changed my debit order date in February from 21 to 27 for my unit trusts and retirement annuity, on the 27th of February it did not go through and went through on the 21st so i called again and made the change and i was ...
Dear Old Mutual You have been around for over 150 in South Africa, and you still cannot get it correct and know how to frustrate your clients. I refer to my funeral policy which I have with OM for over five years, for over three months you continue to debit my account a week before I receive my ...
On 15th Feb, I advised Old Mutual that i have resigned from my job and will be starting a new job 1 March 2013. My debit order was set to run on the 20th February and I advised them on the 15 already to change this date to the end of the month. I was told it would be done. On the 18th, I followed ...
We put in a claim with Green light benefit at Old Mutual Krugersdorp for Disabilty on predominant hand, they have now requested doctors reports for the last 5 years and they still have not responded or made an effort to help us! Each time we call them they request more reports from doctors, stating ...