I accepted a deal from Nxatel which promised to cut my current Telkom bill by as much as R200 per month. (I currently pay about R650 per month. I paid the upfront fee but it took 3 weeks for them to deliver. When they did the system never worked. Their technicians were not trained and although I ...
I received a call on the 29th Oct 13 and did a application with Nomfundo. She said I will receice my package in 14days. Iv been following up with them and spoke 2 many agents but remember Ntabi, Lerato. Shaun and received a call from Ms Williams on the 29th November saying I will receive it on da ...
After Switch board failed called Nxatel who eventually sent a technician to come check the system, they found the SW Board phone to be faulty. They said they would submit an insurance clam and sort out the problem. This was a month ago. Still don't have a switch board. Have been trying to phone ...
It has been close to a month since we decided to take up an offer with Nxatel for VOIP services which, we were told would do away with Telkom completely. In addition to a VOIP switchboard system they promised us a 4Mbps ADSL line with uncapped internet. Well, two weeks ago the technician finally ...
THIS IS THE SECOND TIME I REPORT NXATEL.I HAVE ENDLESS PROBLEMS WITH MY ACCOUNT .IF YOU ASK THE PEOPLE AT THE RECEPTION TO PUT YOU THROUGH TO ACCOUNTS THEY PUT YOU ON A WAITING LIST.AFTER 2 DAYS THEY DO NOT RETURN MY CALLS AND I HAVE TO KEEP ON PHONING THEM.THE LINE IS SO BAD DURING PEAK HOUR I ...
Nxatel telesales called regarding my Telkom service. I cancelled the deal immediately when I realised this offer had nothing to do with Telkom. I did not receive the equipment from Nxatel however they debit my bank account R568.68 for the past 5mths. I have emailed Nxatel numerous times and they ...