I ordered a sip account. promised it will be sorted wtihin 24 hours. 3 weeks later after lots of calls i get an number but not working. still no support back nor communications from them. i requested my money back and still no reply ...
Multiple promises were made non were fulfilled! A lot of excuses were made... sadly!!! A lot of hype about a very, very mediocre product with little if any support. I have had it with them, enough is enough. Sadly so typical of many companies in SA at the present! Once they have your money thats ...
So these guys offer me a Free DATA ISP account with the VOIP phones they supply. The account is set to 1Gb of data. And also 100 minutes. I honestly hardly phone from this account and even within the first week of the account, i get a notification that I've used more then what they gave me and that ...
In short a service that had been cancelled for almost a year is still being billed for, even after meeting with Nxatel representatives three months ago. It goes to show that the issue never got attention after I left. Even after another batch of emails and telephone calls (which you wait so long to ...
We subscribed to their voip service, in the very first month they overcharged us. On the 01/08 we lodged a complaint. It took them two weeks to respond. They have acknowledged that they have overcharged but now want us to fill in a request for refund form!!! And, because we instructed them to ...
To whom it may concern, I am so irritated right now, I was contacted by Nxatel three weeks ago, offering me a cell phone contract. I ordered a Samsung MINI and was promised it will be delivered in 14 days. It has gone way passed 14 days and now when I dial 087 3534 417 NOBODY can help me. I called ...