I was contacted by Zimkita from Nxatel 2 months ago regarding a Nxatel System Package for the amount of R399 per month I was told the call rate would be less and that the complete package consisted of ADSL being installed my current phone line would still be able to be used and that obviously the ...
THE SYSTEM GIGA SET WAS DELIVER TO OUR COMPANY ON THE 03 AUGUST 2013.THE PEOPLE FROM NXATEL PROMISE THAT THEY WOULD INSTALL THE SYSTEM WHICH WAS NOT THE CASE AND THEY COULD NOT GUARANTEE A SAVING SO THE OWNER OF MY COMPANY SEND A LETTER ON THE VERY SAME DAY TO CANCEL.NXATEL WOULD NOT EXCEPT THE ...
Nxatel deducted R620.00 from my bank account for their connection fee, this was more than a month ago, still no installation or connection has been made on their part. I have cancelled my contract with them and filled in a refund form to claim my connection fee back and have sent it to them 4 times ...
Nxatel from sales wrong information, wrong product, sales are quick to close the deal and sell you wrong product to accounts billing incorrectly They cannot solve the problem unable to make connection first time right Their Customer service take time to resolve the issue Problem of ...
Was made verbal promises, which never materialised. Found that bank account was debited for connection and set up fee without any signed contract. Sent numerous e-mails to which we have never received a response. Phoned Rhylani on 28/05/2013 Reference SW1301483. Rhylani undertook to send copy of ...
Been with this company for a few years. We were told when signing up that it would save us money from a sales person in our office. Since then no face to face service except when problems with the hardware which we are charged a call out fee for. For months we have been "capped" near the ...