I had an issue in December where my Greenback redemption was not getting processed. I contacted HelloPeter after trying the Nedbank contact centre without joy. The issue was taken up by Nedbank Client Experience (Lungile) and resolved. On Friday I went through the process of redeeming more ...
I am really getting frustrated with Nedbank. I am not getting treated like a customer. I am always having problems with your service. On the 24th of December 2013 I went to Nedbank in Centurion mall. I was standing in a queue for 40minutes plus, without anyone greeting me. When I finally got helped ...
I submitted a complaint via Hellopeter some time in December and your customer/ client department promised to investigate and come back to me. I am still waiting since then. Regards, Kayalethu Nqenani ...
Since November 2014 ive been experiencing problems with my Nedbank Current account, everytime i use my card to make payements the money doesnt go off the same time and only goes off after 3-5 days! that then couses bad record on my account as it makes my balance - everytime then i end up owing the ...
I submitted a claim for the repair of a hail damaged roof on the 26 November 2013. I lodged an official complaint with the Nedbank AskOnce centre on the 19 December as I had no feedback on my claim yet. On the 23rd December I phoned the complaints centre again because still no feedback from them ...
I have been a Nedbank client for nearly 10 years. Never had any major issues and all of those issues were all sorted out reasonably well. I have just received the most exceptional service I have ever received from any company/services provider. Long story short - Called on the 6th Jan to request a ...