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Nedbank
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Page 247

Nedbank
Useless new queueing system

I have now had it up to here. I have to collect my new credit cards from Nedbank Eastgate branch but the new electronic queueing system is a farce. I have now tried to queue 3 times on separate days and 3 times after 20-25 min of not having my number called I have left the branch. The new ticketing ...

Nedbank
Hyde Park branch FAIL

I have banked with the Hyde Park branch for years, since I loved their security and prompt service. So what redesigned the branch to make it so unsafe and un-user friendly? They should be fired! Why I hate the new branch: 1. I've never had to queue at this branch. Now, with the new digital queuing ...

Nedbank
Nedbank FAILS again

On 28 September 2013, I requested a refund from Nedbank Personal Loans as they did a double debit for my personal loan. The person I spoke to advised me that the refund will take 48 hours to complete. On the 5th of October I have not received the refund yet. I spoke to another agent, that informed ...

Nedbank
ASSISTANCE AFTER HIGHJACKING

I was hijacked on 30/9.I called the call centre afterhours just after the incident to block my cards and Internet banking. Consultant that assisted me (Melissa) did not even acknowledge what happened to me when I told her. She also sounded extremely disinterested. She did not care that I wanted to ...