Early in Febraury I reported 1 of the contract phones I have. The call centre agent then blocked the phone thats not instead of the one. I since got my replacement phone but still the other one is blocked (mm6) error. I drove up and down numerous times to nashua spoke to the manager as well as the ...
My husband dealt with Nashua mobile and sent me to collect my new phone with the upgrade. It was a lot of confusion at first because the first lady whom he dealt with was unavailable for almost an half an hour. I was a bit frustrated I thought it will be quick and that it was only a phone ...
I was due for an upgrade, I received my new blackberry 2 weeks ago, I went to my branch at perk meadows and told them my new phone freezes on a daily basis. they said it was too late to change the phone! please keep in mind this was over the easter period as well. they said I should go to head ...
How do you want to retain customers with a poor service level like this. call the call centre wait for 15 min to speak to someone and then you get cut off. call again wait 20 min to explain your problem (customer cervices ) "wait sir you are a VIP client " get transferred to the next ...
A few weeks ago I struggled to get hold of anyone at your after hours department after my cellphone had been. After 3 calls of almost holding on for 20 minutes each, I eventually reached someone, who only blocked the sim, the next day I called in to do a blacklisting. On my invoice I see Nashua ...
2012-07-04:Receive new 9900 on company (SASOL) TALK240 contract. 2012-10-29:Submit to Sasol for repairs. Keyboard and touch pad not working. Cursor moves by itself making it difficult to type or basically do anything on the device. Reference Number: Original IMEI number-356841048802190. ...