After receiving the happy sms that i will be able to upgrade i went in store to discuss my options. The manager assisted me in choosing the correct package for my needs and i ordered my phone, which they assured me will be in store the next day. Three days later without receiving a call from them ...
In February 2013 I provided this supplier with my new credit card details for the billing of my account. In March I proceeded overseas for a 3 month holiday and shortly after leaving they cut-off my phone. Whilst overseas I phoned them to find out why my phone had been cut-off - they said that it ...
On the 06/06/013 I received a call from Smart Worx an administrator of Nashua. They offered me a Nokia Lumia 510. I took a contract with them & informed them that I wanted to use my MTN no that I was using for more than 10 years. On the 08/06/13, they converted me from prepaid to contract on my ...
I have been battling with reception and sending/receiving messages and phone calls for months. I have been to my local branch and they informed that they suspect that it might be my sim card. I did a sim swop. I have tried to put my sim card in different phones, but I still have the same problem. I ...
This issue has been ongoing for the last 3 months, finally get to a point whereby I am convinced that a resolution has been provided, this is relative to a Data Migration deal, i was promised a credit after all the issues being double billed, incorrect Deal loaded etc. I send an email to the Store ...
I upgraded my cell contract in December 2012, When I received my new statement on the 5th of January 2013, I immediately queried the incorrect billing, My query has been passed to three different consultants at Nashua Mobile. Jessica has tried to resolve these queries but we are now in the 7th ...