I was soft locked due to using more data than i have been limited to use, a limit i was not informed of when accepting the contract. I phoned enquiries where they informed me that i ran out of data bundles, which ran into my airtime (i was charged R2 for every MB used). They suggested my limit be ...
I am now at wits end. I have had it with the useless staff at Nashua Mobile. I send emails and i get a response back from client services a week later. I have upgraded my contract at the end of May, only ever got the phone at the end of June. Got a bill for 11k - i am being charged upfront for the ...
I have a Galaxcy Tab with a data contract from Nasua and a cell phone. This data account of R 129 pm has no voice or SMS capabilities. I suddenly saw at the end of June that there were R 580 airtime charges to this account and another R 240 in July. I have been to their offices 3 times and made ...
I haven't received statements and invoices since March, i have phoned several times, i have e-mailed, i have asked in person. what do i have to do to ensure i get monthly invoices and statements? your service is shocking, your service have deteriorated over the last couple of years. pathetic i will ...
I have been with Nashua for over 10 years and 2013 will be my last. I upgraded to Blackberry 9780 in 2011. After 3 months the LCD of the device broke and was sent in for repairs. I received a replacement device. 4 Months later, the replacement started freezing and rebooting itself. Repairs again. ...
Nashua Mobile has been out of mtn LTE simcards for months. at the time of purchasing my new phone and given a sim card i was not even advised that the sim card was not LTE compatible. They are representing and selling sim cards to consumers, who will have to pay for new sim cards in the future to ...