Good Day Mark I just wanted to tell you what a wonderful staff member you have in Janice. I have had nothing but problems with Nashua Mobile over the last year. I met her in the Nandi Drive branch and even although we would not fall under her personal portfolio she has gone above and beyond her ...
I have been struggling with Nashua Mobile's Client Service Since I started my contract in 2011. I have on a previous occasion phoned the call centre requesting information on a debit that was take from my account, after I have paid the balance on my statement, showing my account was in the credit. ...
I have done a cession to take my contract of my fathers name and put in on my own name, since I wanted to keep my number, and also it were time for me to upgrade this contract. When I received the phone yesterday I received it with a new number. Now I have 2 contracts. I only wanted to keep my ...
I had recently terminated my contract (in June 2013) with Nashua Mobile and was told that there was a 30 day notice period which meant that the last debit would run off my account on the 31st July 2013. At the end of August 2013 I was again debited in error. I called the agent that assisted with ...
In March 2013 my sister took her phone in for repairs at Wonderpark branch. After 1 month she got it back in perfect condition, only problem was, IT WAS NOT HER PHONE! Went back and explained the situation, not once, but eight times she went back to follow up! Eventually she lost her cool and made ...
I'm very unhappy with the service I'm receiving from Nashua Mobile, this is probably the 10th email I'm sending to you guys complaining about the service. I have just received a call from one of your personnel informing me that my line is being suspended as they need to investigate why my bill is ...