I received a response today- 10 days later Thank you for taking time and posting your concerns. We would like to apologize for the inconvenience and frustration caused. Your query has been addressed accordingly and will be resolved asap. Kind Regards, Nashua Mobile So much happened in the meantime- ...
I am really tired of the bad service I get from Nashua. Due to an overdue account they have handed me over to lawyers without contacting me first once. And every time I call in, the people are so rude or the person I am suppose to talk to is in a meeting. I keep telling the agents that I am only ...
I am meant to receive 900mb data every month. This month I only received 100mb, so I called them on the 6/9 and I was informed it was a common problem with this contract and that my error had been logged and will be sorted out. But in the meantime I can use my phone as normal and I will be credited ...
In June 2013 Nashua Mobile debited my account with an additional R4000.06 in error. The call centre have advised that the West Rand Branch was at fault and needed to refund this amount. It is now September and despite the efforts made by the call centre the person responsable at the West Rand ...
I have raised a query 3 times regarding my bill via my profile on Nashua Mobile website. You get a reference number each time. Then without any email or phone call they send you an sms to say "query with this reference number has been completed!!?? This is shocking service!! ...
Good day I have yet again receive a statement as my previous report stated that this account has been closed and Nashua Mobile needs to pay my due amount, please attend to this query. MY Acc: Capitec bank savings Account no: 1351427634 Nashua Mobile (Pty) Ltd Private Bag x 79, Halfway House, 1685 ...