I called the customer service line to get assistance yesterday around 12h00 in the afternoon, and spoke to Andile, I explained to him that I have a problem with my decoder and that I need to bring it in for testing, I enquired on what time they close and he advised that they are open from 7 to 11 ...
We have 2 smart cards. One is permanantly activated and the other one we only activate when we go camping. As soon as we deactivate it, I pay that amount on DSTV website. My account with the permanent goes through with a debit order. What multichoice then do, is they allocate that amount to my ...
My decoder worked well until recently 31 January 2013 when I was asked to update my Smart card. I had to take the decoder in for testing to check the software. I made a special trip to the Randburg offices to do this. The lady that attended to me was very efficient; she checked the software and ...
Good day I would like to formally complain about tonights schedule, there is 2 live matches happening which is Arsenal vs West ham & Swansea vs Chelsea and supersort does not show one on of them on ss3, instead they show reviews which we already saw on monday night, is our R271 not good enough? ...
I pay my account annually. I switched from debit order to me paying the account as every year I got cut off even though Multichoice put through the debit order. The payment is due by 28 Jan and Multichoice sent me a MMS statement. I went to pay at Pick 'n Pay and the account number on the MMS was ...
I am very unsatisfied with the service I received from Multichoice. I have taken over payment of this account to insure we are never in arrears and have to go through the hassle to get reconnected. However on Multi choice's side there is a problem. Even though I make the payments, and I am assured ...