I have cancelled my Dstv Subscription on the 28 of December 2012. I have requested a refund for my January 2013 payment. As of today 23 Jan. 13 I still have not received my refund. I have phoned in 4 times and every time I phone I get told that the refund will be done within 7 working days. I ...
DSTV repeats OVER AND OVER AND OVER and their explanations means nothing to me. We pay R600 per month to watch the same stuff over and over and over... and not to mention that the movies showed are for 19 whatever, that we've seen a million times on video (yes video), sabc, mnet, and Dstv. I ...
In December i called the call centre to upgrade the compact package i have for my parents in Durban to the premium for a fixed period and to have it downgraded back to the compact after this period. I called on the 21st or 22nd Jan and asked for this and then told the agent to downgrade it back to ...
Every month I receive the same service, HD & XtraView for R655 pm. This month my HD decoder overheated after an hour of use and I had to replace it. On Fri 11 Jan I went to PTA service branch to have my decoder replaced. After 5mins with the agent I was sent back home with the same decoder, as ...
We have spoken to numerous people at multichoice since August 2012 about this account everymonth we send proof of payment for the August payment and are told every month that the problem will be sorted out. No one there seems to be doing their jobs and keep giving empty promises as every month I ...
I have had endless problems with my PVR decoders. I have had it swopped out 4 times, each and every single one has been faulty. Each time I have swopped it out I have lost hours and hours of recorded programs, some of which will never be broadcasted again. I have had no apology, no empathy and ...