I invested in a Walka less than a year ago. I am already on my 4th set. The first set, and two subsequent, replacements at the agent, also picked up a "scrambled signal" message. As my Walka is a free add on to our subscription, I lend it to an elderly friend that lives nearby. Typically, ...
An additional debit order was ran on my account on 01/03/2013 to the amount of R 125.00. This was never authorized neither can your call centre explain where it has come from or what it pertains to. They simply state it is not showing on your side. I find this totally unacceptable and would like to ...
I have two decoders activated on my account. When I phoned initially, I was told that my premium would not change significantly. However, my debit order ran for more than 5 times the amount! I phoned on Monday and despite hanging on for over an hour nothing was resolved. Today, Khanyisele informed ...
DSTV had me on the phone (on my account) for the past 45 minutes and STILL Thandeka cannot answer ANY of the questions I had asked. WHY am I made to pay almost R700 a month for a service which just renders pathetic service? WHY are your employees not TRAINED to deal with customers. WHY are things ...
Hi there I received a message earlier this morning that my account (97679820) was handed over to Vericred for collection. Since when did multichoice start handing over payments to debt collectors for an account they should have switched off past the due date in the first place? I know that you can ...
My father is on pension and for the past 5 years I am paying for his mnet. He moved to an retirement village last year in April 2012. Since then we have problems with multichoice. Every time they switch his decoder off. All that they must do is to combine the two accounts and put it on my name, and ...