On the 7th of February I got an error message on my screen, and consequently called the Multichoice call centre. Having done all the troubleshooting with the agent, they advised that my decoder must be faulty. I had a spare on hand and so switched decoders. The problem was, however, not resolved ...
In Dec 2012 I was unable to afford the monthly subscription any more due to financial constraints. As per DSTV's policy if you don't pay, the service gets disconnected. I received an on-screen message saying that our PVR subscriptions was suspended. I thought nothing of it at the time as I knew I ...
Read my previous report No attemp was made to resolve issue. Remote was tested and found to be working 100%. Decoder was replaced under the insurance due to another problem. The E30-4 message came up every second day and had to phone everytime asking for signal again. Now the decoder is hidden ...
DSTV Easyview: The price of this package increases with 45%, all the other options with less van 6%. Why? I sent this question to them in the 10th of March. They replied on the 12th, but did not explain the reason for the increase. I asked another explanation, with the same reply not answering the ...
Can the MC please explain why the signal scrambles. The solution has always been the resend of the E16 signal. Signal strength here still 100% and its maintained through a signal booster linked to an external aerial going up two stories. There is NO trees or physical obstructions like buildings, ...
After repeating my ID number 5 times to different operators, repeating the same information ad nauseum- "there are only white cables at the back of the decoder. So are there blue and green. No only white. Is there a yellow one. NO- ONLY WHITE!! "Etc. They should be trained to LISTEN. And ...