I AM A VERY ANGRY CUSTOMER. MY ACCOUNT WAS PAID IN EXCESS OF R6000 (FINGER ERROR) I LOGED A REQUEST FOR A REFUND ON THE 28TH MARCH. I HAVE BEEN CALLING EVERYDAY AND NO GOOD NEWS, FINALLY I GET HEADWAY ON THE 19TH APRIL. SENDING DOCUMENT OF CONFIRMATION TO THEM DOESNT HELP AS THEY STILL GOT THE ...
Since yesterday, M-Net Terrestrial has been showing two channels at once, and now it has degraded to what's on M-Net Terrestrial being shown behind a series of wavy lines, which makes it impossible to watch! Last night, my sister couldn't watch Grey's Anatomy because of it, and today I was unable ...
Last Thursday I got an email from MultiChoice advising of the frequency change 22.04.2013 but forgot about it. Last night I was rudely supprised that I had to view. I called the callcentre and spoke to Takalani who didn't seem to know what he was talking about but I entertained him and did as ...
IS IT REALLY SO HARD TO CHANGE THE ACC OVER FROM MY NAME TO MY MOTHERS? DOES IT HAVE TO TAKE A WHOLE WHOPPING 4 YEARS TO GET THIS DONE??? THEN MY ACC IS IN CREDIT THEN MY MOTHERS IS IN CREDIT, THEN MY ACC IS IN ORDER, THEN STOP PAYMENT HERE THERE AND EVERYWHERE, THEN POLICE STATION TO HAVE SIGNED ...
I attempted to phone the DSTV call centre 3 times yesterday to activiate my DSTV and I held on for 15 minutes every time. Eventually when I did get through at 19:30, I was helped by an agent who had the worst attitude I have experienced in a long time. He was rude and when I told him to please call ...
Multichoice advised Mnet users that there may be a problem with the signal on Monday 22 April as they were changing their frequency. I was one of the unfortunate ones and phoned the number given to try and get it sorted out. 4 technicians later it was even worse as none of them really knew what ...