I encountered signal problems. Called out Satellite Solutions based in Tableview. They replaced my Lnb but I continued to experience problems. After attempting on numerous occasions to get the supplier to come out and look at the problem and being promised that they will, I reported the matter to ...
On the 4th April 2013, i received a call from Nkosana to find out what my query was regarding, i explained to Nkosana what was the problem. he then informed me that he will be in contact with me via e-mail and they will get back to me within 7 working days, its now 14 working days and no feedback. ...
In March 2013, I received a notice on my decoder to update the software Note: MY DECODER WAS WORKING PERFECTLY After the upgrade, I had a couple of hours viewing and then the decoder just "bombed out". I phoned Customer Care and had to wait AGES for an answer. Eventually the lady on the ...
E-mail received on the 06.02.2013 - "Dear Carlo, Please do not delete the case [#2997580] from the subject line as this is your reference number. ENQUIRY REFERENCE NUMBER: 120799497. Thank you for your e-mail. This is to confirm that they is no debit order active on your account. I have ...
ON THE 22.4.13 NOTICED OUR MNET CHANNEL WAS VERY BAD.WHEN WE CAME HOME TODAY THE SAME PROBLEM WAS HAPPENING WE DULY PHONED THE CUSTOMER CARE LINE AND SPOKE TO THEMBA WHO TOLD US THE FREQUENCY HAS CHANGED. WE NEVER RECEIVED ANY NOTIFICATION REGARDING THE CHANGES TO THE FREQUENCY. UNFORTUNATELY THE ...
Multichoice sent me an email explaining that problems will be experienced with MNet in the Cape Town area, This was due to channel change on their Analog channels. The subscriber where to contact them on a given no and they would see to it that the problem are rectified free of charge. I contacted ...