ON THE 22.4.13 NOTICED OUR MNET CHANNEL WAS VERY BAD.WHEN WE CAME HOME TODAY THE SAME PROBLEM WAS HAPPENING WE DULY PHONED THE CUSTOMER CARE LINE AND SPOKE TO THEMBA WHO TOLD US THE FREQUENCY HAS CHANGED. WE NEVER RECEIVED ANY NOTIFICATION REGARDING THE CHANGES TO THE FREQUENCY. UNFORTUNATELY THE PROBLEM HAS NOT BEEN SOLVED AND OUR NUMBER HAS BEEN FORWARDED TO THE TECHNICAL DEPT I PRESUME WHO WILL CONTACT US TOMORROW.
FOR THE LOSS OF VIEWING NOT OUR FAULT I FEEL MULTICHOICE NEEDS TO GIVE US A DISCOUNT ON OUR PREMIUM.HOPING THIS WILL BE RESOLVED.
THANKING YOU
ANGELA ERASMUS
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