I have been activating payment via debit order for the past three months but every month my services get cut off and I have to pay the extra reconnection fee. At first I did it online as they advertised, they did not deduct and I thought oh maybe I did something wrong, I call the call center to ...
I logged complaint some weeks ago about how i was given incorrect information by a multichoice agent... I got a call from a gentleman who works at the complaints dept, though i was not happy with the outcome, a debit order was activated without my knowledge, i was given a R100 off discount. i went ...
Once again, my service was deativated yesterday & when I contacted Multichoice, the agent told me it was a mistake & my services was reconnected. Later yesterday, another agent contacted me & we had a long heated argument about my account being in arrears dispite confirmation that my ...
On 3 April 2013 i paid an amount via credit card of R350, and now on 28 April 2013 i get a message on my tv stating please pay R100 before being cut off! Multichoice, you guys better sort out this as im paid in advance according to my records! ...
After requesting activation of our new DStv decoder, the consultant (Tami? Tumi? Thandi? Can't remember her name) gave me the banking details and an eight-digit reference number (67) for the purpose of paying the subs. I repeated this number to her and she confirmed that it was correct as I had ...
I have been subscribed to MNet for the last 17 years (MNet channel 7 and spare channel 8). During the past 12 months the MNET signal which is analog has become very bad due to signal interference. A local company checked my system out and came to the following conclusion: My aerial, decoder, TV etc ...