Last year on the 18/01/2012 I cancelled my account with multichoice which I have a reference number for due to me going overseas. The consultant advised me that I had paid for the month of January and that she would cancel my debit order and leave the dstv on till the end of January. This did not ...
I have extra view and according to my knowledge the monthly instalment is R695 so why is R816 deducted from my account? We budget for a certain amount then this happen and it seems like it is acceptable to make a billing mistake on behalf of the client. Never had Multichoice problems with me paying ...
I am a Dstv premium subscriber and I am writing this report on behalf of my mother who subscribes to one of the cheaper Dstv packages. As an Afrikaans speaking family we decided on one of the cheaper packages which included KykNet. Now all of the sudden, without any announcement or notification ...
My account is due for payment on the 27th of every month. I transfer the payment my self and send proof every month with every payment... Payment was made exactly on the 27th and I wake up this morning, the 30th and I have been disconnected. So clearly the details have been updated and I have to ...
DSTV bouquet has been cancelled with no notice or reason as to why services are cancelled. Held on for ten mins at call centre with no answer. ...
I have been trying to activate my dstv, i have spent R100 of airtime trying to call them to activate my dish only for my airtime to be finnished on some ivr system. Im not rich n can spent thousands of rand on airtime to try and get my decoder activated, i am so unimpressed and wish i didnt buy ...