For the last 3 months my services are cut every month end then I need to contact them and each time it shows that the amount has been paid and then the account needs to be re connected which I suppose is not the end of the world but very irritating as it does waste time especially as I am an ...
Im getting sick of ths... i pay my account every month in advance on the last day of the month. June's fees where paid n the 30th of May and my service has been suspended. This is every months problem.i have been on peter so many tmes with the same issue and the problem is not getting solved. The ...
Double and triple charged for monthly subscription, and they dont allocate your payment to your accounts, Then they insist and harass you to sign a debit order, so they can your account! USELESS ACCOUNTS DEPARTMENT!!! Close DSTv down and rather a dump site on the premises! ...
I activated my dual view in December, we were billed double every month until I queried it in March. To find that we had to supply a code to only pay the single subscription fee. DSTV agreed to be in fault in May and agreed to a refund of R 2, 500 which hasnt been received. and now rejected. No one ...
According to my understanding DSTV is a prepaid service, so if I pay for 10 days I will be billed for 10 days. If I go on holiday my account will be stopped and reactivated when I return so I do not pay for the days I am not watching DSTV? WELL APPARENTLY NOT! If you do not pay the account to the ...
The option to upload recurring credit card payments for my subscription on the website does not work. There is no option on the screen to enter a CVV number. I have forwarded the complaint via e-mail to [URL Removed] support. All I get in response is a generic answer: "We apologize for the ...