On 22 April 2013 Multichoice debited R798.72 from my account. On 23 April at about 7:15 am i called the call centre to enquire what the money is for as i am on Compact package that cost me around R285. I was informed that i have 2 decoders connected which was not true. I was told that i requested ...
I spent R 300 trying to get through to Multichoice - I cannot wait until my daughter outgrows cartoons and I never have to deal with this service provider in my life again. After speaking to one of the consultants who promised to have my query resolved by the time I got home I was horrified to get ...
We decided to get DSTV and bought the PVR Decoder on the 1st of June at CNA. We had to get everything installed. Already had a satellite dish... So the guy phones us and tell us that we didn't tell him that we bought a PVR and we have a big TV... I'm fuming as I'm typing, because it is our ...
I saw advert on TV says that if i sign for stop order I'll get a reward of R100. I agreed and my account was created R100. I was force to stop the service for two months because my house was under renovation. I took initiative and make a call to Multichoice offices to notify them about my ...
For the last month I have been receiving messages from Multichoice to say that I have to pay R62.50 24 to 48 hours, or I will be disconnected. As my account is fully paid, i do not understand why I keep getting these messages. I sent a mail to their [Email Removed] mail, I was told that on the 26th ...
I cancelled my service on the last day of the month and my debit order still went through. (This is not the problem) I then requested a refund and was told that it would take 10 working days. ( End April/ Beginning May) The debit order was not coming off my account and i assumed the refund would be ...