Got telephone call the night and day after my complaint with hellopeter on 30 May 2013 with empty promises of further feedback, yet again nothing further from Multichoice, been waiting now for proper service I pay for every month since 4 April 2013 ...
Being double debited, spoke to Monica at the call centre on Tuesday 28th May regarding this issue, I was kept on line for ever and eventually when she returned confirmed her supervisor will investigate and get to back to me asap, I was given a reference number 132765791 and I am still waiting today ...
At exactly midnight my decoder stops working 2) could not stop sending me a MMS as opposed to an email account when I asked them to send my account via email after speaking to a call centre agent 3) had sent MMSes with the incorrect customer number to that on the email account. Then as I am about ...
I drove all the way to Randburg and was told that I had to buy a new HD PVR decoder today. I bought the decoder and was assured that everything would work perfectly fine. Arrived at home; connect the decoder just to find error E102-29! Called the call centre; hold the line for 20 minutes just to be ...
Not only do we have to put up with almost no new content and endless reruns, but DSTV cannot answer their phones in the call centre! I have tried to contact DSTV on four occasions. Having better things to do, I generally give up around the 10 minute mark. Tonight I managed 15 minutes, but was ...
I paid up my DSTV subscription for the year, in January 2013. DSTV gladly accepted the payment and needed no proof of payment. They have been using this lump sum ever since to debit the monthly subscription. I terminated my DSTV subscription last week Wednesday and requested a refund. NOW they want ...