Anything from number 62 to number 84 in the call centre queue, that is if the call centre call do not fail to dial through, from trying Dbn, JHB, CT, Bloem and finally PE. Surely DSTV can synchronise the number of subscribers to their call centre capacity, so we do not have to sit (62 x 1min@) = ...
I activated my Extra view account on Wednesday night after a week of struggle, Wednesday night I asked the lady who helped me what is the amount I have to pay to be up to date I maybe asked her 5 times she told me R475.17 Thursday morning I even sms the balance line where I received a sms to say ...
Trying to cancel subscription. Call centre keeps one on hold forever while they spew garbage about good service, and they never answer. Try to do it on their webpage, no luck. They must be one of the worst companies in South Africa, arrogant, useless, their fat cat bosses should be shot at dawn!!! ...
We just wanted to rent a movie from box-office, but got a message saying that we exceeded our limit. Contacted them and was advised that the payment is pending. Even though we are paying by debit order. Waldue advised me it is a technical error on their side. However I as the customer must still be ...
For almost two months the "Activate" smart-card functionality has not worked on the DSTV website. This has caused me to phone the Call Centre two or three times a week to perform this function - something I used to do routinely from my laptop since I move regularly between two residences ...
Yesterday I phoned dstv call centre to request them to open all my dstv channels for 15days and I was advised by an agent from call centre dstv to pay R172.63 as I had already paid R275 for my dstv compact I use every month... and around 20:00 I made a transfer of that amount, BUT to my surprise I ...