After having tried the website to sort out a technical error and after going in to the actual store, we then phoned them since our account had been suspended without any reason. We have been waiting for more than 20 minutes altogether without being able to speak to any consultant. CAN SOMEONE ...
Can you please make the volume on ads, programmes and channels uniform, some channels have higher volume than others and ads are always ridiculously loud and you have to get the remote at night to lower the volume. I understand the strategy of making it a bit louder but its annoying at this level, ...
I have now wasted over R400 on airtime just trying to get hold of DSTV. I got through once where we were cut off. No phone back nothing. I have to phone again and waste more airtime. Just held on for 50 minutes and still no answer. This is not funny... How do you solve problems if you cant even ...
I really believe that the Managing Director of Multichoice deserves nothing else but to be fired. How on earth do you proudly mention you are leading the one organisation in the country that rips clients off and makes them hold on for ages when calling into the call centre!? Since over three hours ...
I had the compact package up to end of June and decided to stop DSTV altogether. My Tenant has decided to take the system over and pay on there debit account. They decided on the Family package with Extra-view PVR. This package we have been trying to get since Tuesday and not receiving more than a ...
It's the 2nd time my drifta cannot connect. 1st time I visited their call centre and was helped by an extremely nice lady and my problem was sorted quickly. Same thing happened now, and I tried calling their local depot, only to be subjected to listening to an machine who told me I got my I'd ...