At approximately 14:30 today I lodged a call with DSTV to query my public channels that need to be re-activated. After holding on forever, an agent by the name of Louis took my call. I was appalled by the lack of etiquette and knowledge that the agent displayed. I had to repeatedly explain my ...
Ive been customer for over 1 year 6 months, I recently switched to debit order, then last month I had one unpaid, so now I must pay R100 (they say they gave me R100 for switching to debit order so if I get one unpaid D.O I must pay them back the R100) plus the R50 reconnection fee. ...
For roughly a week now, the movie channels in my complex have not been working! I am absolutley disgusted at the "service" offered by Mulitchoice. They are apparently supposed to change settings in our complex before we can view the movie channels. I do not understand how it is fair that ...
After signing a contract for payments only due on the first, i make a payment on the 30th June, (My First payment). Then on the first they cut my signal anyway, "for non payment which they then see is paid" I rectify everything on the phone with a lady named Claudette, which asures ...
The BLOOMBERG service has been withdrawn by DSTV. The service is watched closely by many viewers, and Bloomberg has been a channel since inception of DSTV. The compromise offer to mix a few hours of Bloomberg per day with the local services of Channel 412 is not what viewers want. Bloomberg ...
After paying for the subscriptions you still receive message that we have discontinued your viewing and they still cut you off. Each month i have to call for lonnngggg Que call center for re-connection and they will still charge you re-connection fees yet i paid in time. Appalling, service!!! ...