Oh DSTV!! How greedy art thou??? You advertise 'offering and adding' 3 addition MNet series channels. The second I saw it I KNEW I was going to loose the one I had on my bouquet package. Do you know why have chosen this package? Because its the one I can afford. Do you really think Im simply going ...
I bought a DSTV on the 30th of June and I called the Call center to ask them install it for me, they promised to get someone to call me and set up a date to install it within 5 days of my call. I have been waiting and no one is calling me back and it 6 days now since I called them. I haven't been ...
DSTV advertise that you can control your services via their website. For the past 5 weekends I have been unable to activate the decoder at my holiday home and been forced to do so via the call center, which experience has improved somewhat. This morning I had to go through the process again as I ...
From reading the comments posted by others on DSTV, it appears that the staff at DSTV really don't give a fig about their customers!!! I complained about my billing and was told that somebody would call me to sort out the problem. Well guess what NO BODY HAS CALLED and now I have been ...
This is really frustrating and a recurring DSTV complaint of mine. Every 2-3 months their Online Service management website breaks or fails. When I try to ACTIVATE (by pressing the button) it gives the "Reconnect Failed" error. I then have to waste a lot of time on their Call Centre Q to ...
I am on compact because I feel premium is too expensive... I agree that we pay for less so get less, but now they are taking away more... and we are still paying the same rate... it is simply unjustified that now more shows have been added to premium whereas shows compact viewers used to watch have ...