I CALLED THE DSTV CALL CENTRE (PRETORIA) AT 19:57 29TH JULY AND WAITED 14 MINUTES BEFORE BEING TRANSFERRED TO A CALL CENTRE AGENT AS MY WALKA 5 HAS AN E 19-4 ERROR CODE. AFTER BEING TRANSFERRED I HEARD PEOPLE TALKING AND THEN THE PHONE WAS PUT DOWN IN MY EAR. I CALLED A SECOND TIME AND WAITED 19 ...
HD PVR 2 P decoder. Phoned MultiChoice with problems when Series channels were added: low and behold as usual - the problem is on my side and the decoder must be replaced... GET A GRIP!!! Tonight at 19:15 - decoder reset (remote command from multichoice) - AGAIN the scheduled recordings has ...
Please refund the R764.39 that you owe me. Almost a month has passed now and Noluthando Mkhize has per her strict process dictated that the money will be in my account in 7 working days time even though you committed to refund the money on the 8 July. What astounds me is the fact that you have the ...
Multichoice call centre, Andre Dickson, was not able to resolve a technical problem with my SD decoder and insisted that the problem is on my side. Cabling was stated as the problem, even though no one came into contact with the cables. This problem is recurring and does come right on its own from ...
On 28 July, 8 phone calls where, on each occasion I was at least caller number 52 up 94 (!!), my call went unanswered after holding on for ages. Today, a repeat of the same! In addition I had earlier sent an email of my request which has, after 5 days, not been answered despite the automated ...
I'm so upset with Multichoice, they disconnect your service SO VERY QUICKLY and when you make the payment PLUS THE RIDICULOUS FINE, they take forever to put your service back on!!! If you're so quick to pick up when someone MISSED 1 DAY before paying WHY DON"T YOU PICK UP WHEN THEY PAY SO ...