I rented a movie on BoxOffice. An SMS notified me that I had rented a completely different movie. My son phoned the call centre from his cell phone. It took 29 minutes and 4 people later to rectify the problem! ...
Hello I am still finding it very difficult to understand what is going on between you and MTN. Up until now, l still have not received subscription keys on my phone and therefore has no channels or any streaming. I have contacted MTN on several occasion as you have asked me to do. Mtn made it cleat ...
Content of email sent to multichoice: What does it cost to re-connect to DSTV? I called this evening to re-connect my account no.#. After 15min of holding, ID verification, package selection I was rudely brushed off: "it won't be connected; company policy". Why: "R1.30 outstanding on ...
Called DSTV. Held on for 42 minutes to be transferred to another call system. Another 20 minutes. Neo disconnected my call. Called again. Spoke to Dikeleli who quoted their standard answer to all queries. "Check your installation". Strange that my signal strength and quality were great, ...
My account has been inactive for a few months, so on Saturday I called the contact centre to assist me to reactivate my account. I was given your ASBA banking details and an ETF payment was made immediately. I mailed the proof of payment to [Email Removed] I have since called the contact centre on ...
DSTV has no consideration for its deaf viewers. Its says its viewers should phone their call centre whenever they have a problem, totally ignoring the fact that a call centre is of no use to a deaf person. They do have an e-mail address, but you are very lucky if you get a response to your e-mail. ...