This is the second time in 10 days that Multichoice/Dstv has seen fit to scramble my service despite my account being up to date. The first time it happened was on Saturday 20 July and attempts by Kristel to unscramble my service remotely was unsuccessful. I was obliged to take my equipment into ...
I paid my account on a shop-rite outlet on Sunday and Tuesday morning my accounts are cut, what sort of bad service is this, happy there will be another Supplier coming along cause surely Multichoice is tired of our money, having been paying since I cant remember but still they have the audacity of ...
We requested that they cancel our debit order 2 months before and they confirmed it was cancelled, however this month they started debiting our account again, seems they don't like to have happy customer and even when you cancel they still take money from you. ...
I am so Appalled and really disappointment at the bad services rendered by Multichoice to its new subscribers. I purchased a new decoder last Friday the 26th of July, and made all the necessary calls and as promised the installer came to install, but when we had to register the smart card with the ...
I am really disappointed with Multichoice and this is now becoming a consistent problem. I'm May 25/26th 2013 I payed my account, but ended being disconnected. No apology or no explanation was sent to explain the reason for my disconnection. I only received a reduction in my next month's ...
I had a completely unacceptable experience trying to call multichoice client centre service for assistance with my decoder. I was on hold for 20 mins before an operator took my call, only to find that they couldn't help me after a further 9 mins. The worst of all is that I discovered that calls ...